Refund Policy
Updated on January 2, 2010
DocDoe.com refund policy is simple
and easy. If you're not satisfied with our Advertising service or Medisoft
Hosting service, you can cancel anytime during the month. Here are some
general information to be aware of before canceling:
(i) Once
you sign up for a monthly or annual Medisoft Hosting Account, you will
be charged the full month after 3 business days upon sign up if you
decide to cancel with DocDoe.com Medisoft Hosting.
(i) Full refund will be given if
DocDoe.com fails to publish customer's Medical Listing within 5 business
days when order is placed for only Doctor, Home Health, Medical Apparel,
Other Related Medical Small Business Listings.
(ii) Medical Insurance, Pharmaceutical
Company, Medical Device Equipment Company, Hospitals, Nursing Homes,
Other Related Corporate Medical Business. Refund Policy regarding these
specific Medical Advertisers will be issued when DocDoe fails to accomplish
Advertisement Project within specified time frame in agreed upon DocDoe
contract. Refund Policy regarding specific Medical Advertisers will
begin after notarization of DocDoe contract.
3. DocDoe counts a "business
day" as a full 24 hour Monday-Friday day. (Except for national
holidays)
4. DocDoe allows 3 business days
to decide of any cancellation. After 3rd business day, cancellation
is not allowed.
5. All Refunds will be handled
by DocDoe Customer Service. DocDoe Customer Service will contact customer
after email has been sent from the contact page. Please be patient with
DocDoe Customer Service to respond, due to high volume of emails, DocDoe
Customer Service will respond within 72 hours of sent email.
For immediate assistance, please
contact info@docdoe.com or
call 1-888-996-8774.
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